Awesome Recruitment / Call Centre Agent (Position Filled)

Large pharmaceutical distribution company in Springfield Park seeks Call Centre Agent:
DUTIES AND RESPONSIBILITIES
• Call customers on a daily basis to obtain orders and punch in orders.
• Make contact with potential customers to persuade them to open accounts.
• Liaise with Credit Controllers to ensure customers are creditworthy and are buying within their limits and accounts are up to date.
• Advise customers of specials and discounts on products as and when these occur.
• Liaise with internal staff and external agents, e.g. procurement specialist, and suppliers to obtain knowledge of substitute products where certain items are out of stock or not available.
• Undertake any reasonable tasks as and when required.
QUALIFICATIONS AND EXPERIENCE
• Grade 12 level of education (NQF Level 4)
• Fluent in both English and Afrikaans
Diploma in Customer Services or relevant qualification or studying towards Diploma.
Essential Experience Required:
• At least one year relevant experience in sales or call centre.
• Computer proficiency in word processing and spreadsheet packages, e.g. MS Word, Excel.
• 3 or more years relevant experience in sales or call centre.
• Syspro friendly
Remuneration:
• Between R3000 - R4000 negotiable OR
• Basic of R1500 and commission from R500 - R3000.
Candidates: Please send your CV to Fazila Gandhi at Email: awesome.recruitment@telkomsa.net
Subject : Call Centre Agent
We may contact you personally should your application and profile meet with the criteria as specified in the advert, as well as the specific details requested by our client.
All Emails are placed in our data-base for future reference or for other vacancies that we may have available at present.
Employers: Seeking an awesome employee? Awesome Recruitment is Durban's recruitment company of choice.
Why? Our meaningful difference is the fact that we really take pride in our placements, and our retention rate is the highest in the industry!
This success creates a platform where we are able to offer our clients rates that are way below industry standards. Our rates are truly affordable, and our service adds value!
Employers may contact Fazila to discuss their placement needs on the following contact details. We are able to supply many premier Durban companies as contactable references.
Tel: 031-2615471 Cell: 082 561 2124 Email: awesome.recruitment@telkomsa.net
Address: 40 Rand Road, Manor Gardens, Durban, 4001
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Our privilege to partner with you!